Child safety

Our child safety standards

Voxter is operated by VOXTER Ltd. We have zero tolerance for child sexual abuse and exploitation (CSAE). This page sets out what is forbidden on Voxter, what we do to prevent it, how to report it, and how to reach us. It applies to every person and every piece of content on the app.

Reports about a child are treated as urgent and are handled ahead of everything else in our queue.

Last updated: 08.09.2026

Our standards

Zero tolerance, stated plainly.

Child sexual abuse and exploitation has no place on Voxter, in any form, at any time, from anyone.

What we mean by child sexual abuse and exploitation (CSAE)

Any content or behaviour that sexually exploits, abuses or endangers a child. This includes child sexual abuse material (CSAM), the sexualisation of a person under 18 in any form, grooming, sextortion, trafficking, and any attempt to make sexual contact with a child. It applies whether the material is photographed, filmed, drawn, animated or generated by artificial intelligence, and whether the child in it is real or depicted.

The following is never allowed on Voxter, and there is no warning first:

  • Child sexual abuse material in any form - photographed, filmed, drawn, animated or generated
  • Sexualising a person under 18, or presenting a child in a sexualised way
  • Grooming - building a relationship with a child in order to abuse or exploit them
  • Sextortion - threatening to publish intimate material of a child, or demanding more of it
  • Trafficking, advertising, offering or soliciting a child for sexual purposes
  • Sharing links, contacts or instructions for obtaining child sexual abuse material
  • Using Voxter to make or attempt sexual contact with a child, on or off the platform

An account that does any of this is removed permanently on the first occurrence. There is no strike, no warning and no appeal on this ground. Where the law requires or allows it, we preserve the relevant evidence and pass the case to the competent authorities.

Who can use Voxter

Age requirements.

  • You must be at least 13 years old to use Voxter. Every person confirms this when they create an account, and it is part of our Terms.
  • If you are between 13 and 18, our Terms require that your parent or legal guardian has read them and agreed to them on your behalf.
  • If we learn that an account belongs to someone below the minimum age, we close it and remove the content published from it.
  • If you believe a child under the minimum age is using Voxter, tell us at and we will look into it.
Prevention

How we keep children safe on Voxter.

Four layers, each one catching what the one before it can miss.

Automatic screening before anything is published

Every video uploaded to Voxter is screened automatically before it can appear to anyone. Sexually explicit material is rejected and never becomes visible. Automatic screening is not perfect on its own, which is why the three layers below exist.

A moderation team that reviews reports

Reported videos and profiles go to our moderators, who review them and decide what happens to the content and to the account. Anything touching a child is treated as urgent.

Reporting built into the app

Any user can report any video or any profile from inside Voxter, at any time, without leaving the app. Your report is not shown to the person you reported.

Blocking, removal and permanent bans

You can block anyone from their profile, and they can no longer reach you. On our side, confirmed violations lead to content removal and to restrictions on the account. For child sexual abuse and exploitation the outcome is permanent removal, immediately.

Reporting

How to report a child safety concern.

You do not need an account, and you do not need to be signed in, to reach us by email.

Report it inside the app

Open the video or the profile, open the menu and choose Report. The report goes straight to our moderation team. This is the fastest route and it tells us exactly which content you mean.

Write to us

Email with CHILD SAFETY in the subject line, and include a link or a screenshot and the username if you have it. We prioritise these messages above all other support. Use this route as well if the concern is serious or urgent.

If a child is in danger, contact the authorities

Reporting to us is not a substitute for the police. If a child is in immediate danger, call 112. In Bulgaria you can also call the National Child Helpline on 116 111, and report illegal online content to the National Centre for Safe Internet at . Please tell us as well, so we can remove the content and act on the account.

What happens after you report

  • We review the report as a priority, ahead of our other queues.
  • Content that breaches these standards is removed.
  • The account behind it is removed permanently, and we act against related accounts where we find them.
  • Where the law requires or allows it, we preserve the relevant data and refer the case to the competent authorities, and we cooperate with law enforcement requests.
  • We do not tell the reported person who reported them.
Contact

Our child safety point of contact.

VOXTER Ltd. has a designated point of contact for child safety, responsible for these standards and for our practices against child sexual abuse material. Platforms, hotlines and law enforcement can reach that person at the address below.

Company
VOXTER Ltd.
Application
Voxter
Registered address
1463 Sofia, 146 Vitosha blvd., body B, 6fl., Bulgaria
Child safety contact
General support